Impact Assist Ltd - North East leaders in non-fault motoring accident management Impact Assist Ltd - North East leaders in non-fault motoring accident management

The Team at Impact Assist Ltd

Dennis Bell - Managing Director

Dennis Bell - Managing Director

Dennis has over 40 years experience in the vehicle repair and accident management industries. Formerly a bodyshop manager with some of the North East's leading body repair centres, Dennis became the North East Area manager for Autoindemnity Ltd, before leaving to form Impact Assist in 1999. When Dennis is not running Impact Assist, he enjoys playing golf, is a dab-hand at DIY and can often be found on Saturday afternoons at St James Park watching Newcastle United.


Les Ogden - Director

Les Ogden - Director

Les has been involved in the non-fault accident business for over 30 years. Les was employed by some of the UK's leading Personal Injury solicitors as a para-legal and is a widely regarded expert in the field of non fault accident claims. Accordingly we were all delighted when in 2003 Les decided to become a full time working director of Impact Assist, bringing his expertise and experience in the legal field. Les runs the whole of the claims department at Impact Assist and for new clients will be one of the first cheery voices that you speak to. Les plays golf badly and is a Manchester City season ticket holder.


Carl Waring - Director

Carl Waring - Director

Carl is a qualified solicitor who has specialised in personal injury and motor vehicle accident claims for over 20 years. He started his own solicitor's practice, Waring & Co, in 1993 and from a small room in North London built it into a thriving multi officed practice. He retired from Waring & Co in 2002 at the tender age of 42 and is now able to devote himself to Impact Assist, thus bringing with him a huge bank of experience. Carl is a keen cricketer, collector (and seller) of books and he too watches Manchester City.


Kelvin Greenwood - General Manager

Kelvin Greenwood - General Manager

Like Dennis, Kelvin previously worked for Autoindemnity before becoming a founder member of Impact Assist. On a day to day basis, Kelvin is responsible for the smooth running of Impact Assist. Kelvin is a keen motorcyclist and is always on hand to talk to any of our motorcycling customers who have been involved in non fault accidents and understands the specific concerns of motorcyclists.


Chris Gregson - Head of Business Development

Chris Gregson - Head of Business Development

Chris has extensive experience within the insurance industry and started his career over twenty five years ago with a general insurer. Chris spent ten years there and worked as a Motor Underwriter and Claims negotiator before moving on to become an Inspector selling all personal and commercial covers to insurance intermediaries. In the early 90's Chris moved into Legal expenses and worked successfully for several legal expenses organisations at Director level. He has also acted in a consultancy capacity for a variety of legal expenses organisations, solicitors and training companies. Whilst a long term suffering fan of Coventry City, he is also an avid Rugby follower, although he limits his sporting activity these days to hacking around the golf course and coaching a junior football side.